|8.45 – 9.15||REGISTRATION|
|9.30 – 9.40||WELCOME||Rob Chester, UK MD, NSF International|
|9.40 – 9.45||CHAIRPERSON'S INTRODUCTION||Daisy McAndrew|
|9.45 – 10.15||The food industry trilemma: its challenge, solution and opportunities||Sean Rickard, Independent Food Industry Economist|
It is widely agreed that the UK agri-food chain faces a trilemma: it must simultaneously deliver affordable food, sustainable production and ever higher standards. Low prices resulting from high levels of productivity are not sufficient. The competitiveness of food products now depends not only on experience attributes such as taste and value but also on credence attributes including provenance and beliefs regarding food safety, animal welfare and environmental protection. This presentation will explain that in solving the agri-food chain trilemma the UK needs a food policy that in addition to encouraging the take-up of technological advances, must also champion the building of mutually supportive working relationships between food chain participants and ensure that all those engaged have the appropriate people skills. As the food chain enters a new high-tech era of digital technology including artificial intelligence it must not lose sight of the fact that the capabilities and integrity of its workforce in protecting privacy, managing traceability while building transparency and trust, will be critical.
|Session 1||EARNING CONSUMER TRUST|
|10.15 – 10.40||What consumers want and how businesses earn their trust||Michele O'Neill, Global Strategy Partner, Edelman|
The public are demanding change. It is not enough for companies to keep their heads down. Silence is not sustainable anymore. Perceived complicity in the maintenance of the status quo is not a path to building trust with the public. And for almost every industry, trust is at the heart of what we do.
|10.40 - 11.05||The new paradigm of the high street: aggregators and the consumer||Ben Carter, Global Director of Restaurants and Strategic Partnerships, Just Eat|
|11.05 – 11.25||BREAK|
|Session 2||ETHICAL BUSINESS PRACTICE|
|11.25 – 12.05||Ethical Business Practice: Culture eats compliance for breakfast||Ruth Steinholtz, Managing Partner, Aretework LLP|
This session looks at how and why compliance is an outcome of an effective ethical culture and the implications for compliance professionals and leaders alike. Sustainable success is built on a healthy culture that considers the interests of all stakeholders. Compliance, safety and quality managers make an important contribution to the bottom line; we discuss ways in which that can be enhanced.
|12.05 – 12.30||The buyer-supplier relationship: reaping what you sow||Andrew Fearne, Professor of Value Chain Management, Norwich Business School, University of East Anglia|
Buyers often get a hard rap for treating their suppliers unfairly and focusing on price at the cost of long-term relationships. Andrew argues that too many suppliers are not helping themselves because they focus mainly on gaining new distribution and short-term profits. A relationship is a two-way street and suppliers can do a lot more to partner their buyers by proactively contributing to deliver the retailer’s target market requirements. By showing commitment to their customers, they can help create mutually beneficial partnerships that put them at an advantage to their competitors.
|12.30 – 12.55||Driving responsible behaviours in food waste||Ben Elliot, Food Surplus & Waste Champion, Defra|
|12.55 – 13.00||DISCUSSION, Q&A|
|13.00 - 14.00||LUNCH AND NETWORKING|
|Session 3||NEW APPROACHES TO REGULATION|
|14.00 - 14.25||New ways to achieve compliance: a behavioural insights approach||Jessica Barker, Energy, Environment & Sustainabiity Team Advisor, Behavioural Insights Team|
The traditional levers used to change people's behaviour are regulation, incentives and simply providing information. However, these approaches overlook the often unconscious psychological processes that affect our behaviour, for example our responsiveness to social norms. In this talk, Jess will show how approaches using behavioural science complement or provide an alternative to traditional regulation, and will give case studies from the work of the Behavioural Insights Team.
|14.25 - 14.50||FSA: Current approaches to regulation||Maria Jennings, Director for Regulatory Compliance, FSA|
|14.50-15.15||Delivering trust and rewarding transparency||Frank Dunsmuir, Industry Lead Customs & International Trade, Fujitsu|
|15.15-15.40||Ethical Business Practice: Getting started||Ruth Steinholtz, Aretework LLP|
An introduction to the elements of EBP and how you can begin to implement this approach in your business, individually and through collaboration with other functions and senior leaders in your organisation.
|15.40 - 16.00||Discussion & Close|
|There will be an option to tour the British Library including the Treasures room with the Magna Carta and the Turing Insititute Enigma machine for those that want to.
Drinks in the King's Gallery.